Be available to your customers anytime, anywhere.

You are ...

A growing e-commerce business, or SaaS start-up struggling to keep up with customers' queries and demands?

Want to improve your customers' experiences but don't have the time, and need to focus on your business operations?

Need a freelance customer service specialist and chat agent within EU/EMEA time zone for your customers?

A French business in France looking to hire a native English Customer Service Agent to join your team?

For you ...

At NWAMAKA N., our goal is to help maintain a positive relationship with your customers. We help our clients fill in the gap in their customer service processes, stay alert on customers' needs and queries, and help you maintain a positive rating for your brand.

We help businesses optimise their support channels by promoting personalised customer interactions through email, phone, chat, and individual customer support channels. Whether you want a temporary, full or part-time customer support specialist, a helpdesk freelance agent or someone to fill the gap, we are your best option.


Customer Support Freelance Services

From chat support, email support, ticket management, online store management to customer resolutions, we offer an array of services aimed at improving your customers' experiences (offline and online) while you grow your business.

What our past clients think!