PORTFOLIO

Samples of my collaborations.

SELECTED SAMPLES

From creating new Macros (for simplified ticket tasks), to creating a responsive NPS or CSAT form, to managing tickets and order queries, to creating catchy listing photos on Canva, and reducing ticket backlogs, we provide a wealth of work samples to display the integrity of my skills.

Zendesk Certification to deliver seamless and efficient interactions on the helpdesk dashboard. Click to see certification...

CSAT Form

Creating a CSAT form in Typeform to collect and measure customers satisfaction rate.


Gorgias Support Ticket

Support ticket on Gorgias for an ecommerce store, in response to a  shipment or order status inquiry. Ticket was resolved with the aid of a macro or template.